Artificial intelligence (AI) is an emerging technology where machines are programmed to learn, reason, and perform in ways that simulate human intelligence. It has become a game-changing tool in the rapidly evolving technological landscape. It has the potential to reshape the fundamental workings of governments worldwide. The use of AI in government refers to the implementation of AI in governmental affairs and the rules and regulations those officials make to legislate how private companies and individuals use it.The adoption of AI by government agencies is now widespread, covering a broad range of functions from surveillance monitoring to screening, scoring, transcription, and more. AI holds immense potential for improving government services. This paper takes an in-depth look into the many ways artificial intelligence has made and continues to make an impact in government.
artificial intelligence, machine learning, AI, generative AI, government, public service.
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